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SMA
Technologies
Goal
Update the look of the community web page and make it more welcoming.
Process
Pitched different looks for the community page to the VP of Marketing and Community Engagement Manager.
Designed layouts, icons and thumbnails and worked with the web manager to update the community page using Gainsight.
SMA
Technologies
Conclusion
Updated look for the community page creates a more welcoming forum where clients can discuss company products and increases their engagement and interest.
Fun badge designs encourage participation from clients to contribute in ongoing conversations or start new interaction for better customer success.
Tools
Illustrator
Procreate
Gainsight
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